Governments of several European countries are implementing various containment measures in an attempt to stop the spread of COVID-19. Limitations do not apply to the movement of goods and UPS continues to operate a regular service. Within countries, some parcel deliveries may not be possible due to the closure of shop or businesses, or restrictions in various postcode, in which case parcels will be returned to us as sender.
As per government announcements, most shops have been ordered to close until further notice. This does not apply for wholesalers or shops in industrial areas or private addresses. This means, if you are in a restricted area (Restrictions for retail locations),we can deliver your order(s) to a private address.
If there are any restrictions in your area and you need to receive your order, please provide us a private address. If timely delivery is important, we are able to look in to UPS Express option by air.
Please stay safe and take good care of yourself and your family.
UPS delivery restrictions below for EU and Non-EU.
If the delivery status is listed as "Restrictions for retail locations" the workaround to get your order is to give us a private address.
UPS Update EU 27-03-2020
Country | Date/time | Affected postal code / area | Reason | Pickup | Delivery | Other |
AT | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00 |
5542, 5611 – 5612, 5630, 5632, 5645, 6553, 6555, 6561, 6563, 6580, 6754, 6762 – 6763, 6767, 6888, 9844 | Quarantine restrictions for affected post codes | No pickups in affected post codes | No deliveries in affected post codes | |||
BE | Effective immediately, until further notice | All | Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for some retail locations. | --- |
CH | Effective immediately, until further notice | All | Closure of all non-essential retail locations (such as shops in shopping malls, restaurants, bars, hairdressers, pubs, etc.) | No restrictions | Restrictions for retail locations | --- |
CZ | Effective immediately, until further notice | All | Closure of most retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | --- |
DE | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00 |
DK | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made. |
ES | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | --- |
08700, 08710, 08711, 08712, 08788 | Quarantine restrictions for affected post codes | No pickups in affected post codes | No deliveries in affected post codes | --- | ||
FI | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made. |
FR | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | --- |
Effective immediately, until further notice | 07110 – 07120, 07140 – 07190, 07310 – 07330, 07380 – 07409, 07440 – 07470, 07510, 07630 – 07660, 26150 – 26190, 26220 – 26230, 26310, 26340, 26410 – 26470, 26510, 26560 – 26570, 26620, 26730 – 26740 | Limited coverage of post code areas | Potential restrictions (customers will be called if pickup cannot be completed) | Restrictions for retail locations | --- | |
IE | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made. |
IT | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | --- |
04022, 40059, 64030 - 64031, 64033 - 64035, 65010, 83031, 84030, 84035 - 84036, 86016, 86077, 86079, 87038, 87054, 87056, 87060, 88842, 89064, 89822, 90030, 91018, 94011 | Area not accessible due to Government restrictions. | No pickups in affected postal codes | No deliveries in affected postal codes. Packages will be stored for 15 days. | --- | ||
LU | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) Customer counter closed. | No restrictions | Restrictions for retail locations | --- |
All | Closure of UPS Customer Counter | No Drop Offs | No Hold for Pickup at customer Center DCRs | --- | ||
MD | Effective immediately, until further notice | 3200, 3300, 3352, 4001, 4301 - 4304, 4501 - 4502, 5401 – 5402, 5501 - 5509 | Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.). | No restrictions | Restrictions for retail locations | --- |
NL | Effective immediately, until further notice | All | Closure of all non-essential retail locations (such as restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | --- |
NO | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made. |
PL | Effective immediately, until further notice | All | Closure of all non-essential retail locations in shopping malls (such as shops, restaurants, bars, pubs, etc.) | Restrictions for retail locations | Restrictions for retail locations | --- |
PT | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | --- |
3880000 – 3880999, 3885000 - 3885999 | Quarantine restrictions for affected post codes | No pickups in affected postal codes | No deliveries in affected postal codes | --- | ||
SE | Effective immediately, until further notice | All | Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made. |
UK | Effective immediately, until further notice | All | Closure of all non-essential retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made. |
UPS Update NON-EU 27-03-2020
No pickups or deliveries are being made in the Postal Codes listed below.
Country | Date/time | Affected postal code / area | Postal Codes | Pickup | Delivery |
American Samoa | Effective immediately, until further notice | All | All | No export flight | No import flight |
China | Based on local daily advice | Wuhan | 430000 - 448279 | No pickups in affected post codes | No deliveries in affected post codes |
Cambodia | Effective immediately, until further notice | All | All | No export flight | No import flight |
French Polynesia | Effective immediately, until further notice | All | All | No export flight | No import flight |
Fiji Island | Effective immediately, until further notice | All | All | No export flight | No import flight |
Mongolia | Effective immediately, until further notice | All | All | No export flight | No import flight |
Country | Date/time | Affected postal code / area | Reason | Pickup | Delivery | Other |
AR | Effective immediately, until further notice | All | Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | Customers counters are closed, except Luis Saenz, Buenos Aires |
BR | Effective immediately, until further notice | All | Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations | Customer Counters closed |
CA | Effective immediately, until further notice | All | Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations |
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CL | Effective immediately, until further notice | All | Closure of all non-essential retail locations (such as shops in shopping malls, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations
Cash Credit/Debit payments not accepted. Only Bank transfers. | No Saturday Will Call Option available. |
CO | Effective immediately, until April 13 | All | Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations |
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DO | Effective immediately, until further notice | All | Close Borders | No restrictions | No restrictions |
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MX | Effective immediately, until further notice | All | Closure of Schools (US Embassy, Supreme Court of Justice, Federal Labor Courts, Tax administration service, Local & Federal Courts) | No restrictions | Restrictions for retail locations |
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PR | Effective immediately, until further notice | All | Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.) | No restrictions | Restrictions for retail locations |
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